Integration Coordinator

POSITION DESCRIPTION

Position Title: Integration Coordinator

Reports to: Exchange Services Manager

Date: July 2008

Exemption Status: Exempt

POSITION SUMMARY

Amphire Solutions is seeking an Integration Coordinator to work with foodservice customers. The candidate must be self-directed, have a technical background, have strong communication skills, and proven ability to follow through on projects and tasks. Qualified candidates must be able to provide a high level of customer service as well as the ability to multitask. Most important, qualified candidates must be willing to learn!

Integration and Customer Service

  • Manage and perform integration projects for Amphire customers.
  • Work with assigned trading partner to implement new ecommerce transactions.
  • Provide training to customers as necessary.
  • Assists with scorecard and report preparation for Amphire customers.
  • Handles support issues as needed via telephone and e-mail for assigned customers.
  • Participates in Integration on-call phone rotation.
  • Assists with Amphire selling opportunities as requested.
  • Troubleshoot errors in document processing.

Knowledge & Experience Requirements

  • Must be able to use independent judgment.
  • Strong interpersonal communication skills.
  • Able to communicate technical issues, problems and solutions to a varied audience of technical and non-technical personnel.
  • Excellent technical writing skills.
  • Strong research and project management skills.
  • EDI and trading document experience.
  • Ability to identify sales opportunities and generate new business.
  • Working knowledge of BizTalk or other mapping tools a plus.
  • Working familiarity with : VB Script, SQL Server, EDI docs (x 12 standards), XML.
  • Four-year degree in CS/CIS or equivalent experience.
  • .Net coursework preferred.

Essential Functions: The Americans with Disabilities Act (ADA) considers "essential functions" as one of the following: 1) the reason the position exists; 2) there are limited number of other employees available to perform the function; 3) highly specialized duties, and the person is hired for this special expertise. List any duties that are essential functions:

  • Must be able to use a computer
  • Must be able to communicate clearly and effectively on the telephone and via e-mail

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all duties and responsibilities associated with it.

If your qualifications meet the desired skills we seek for a posted position, please send your resume and cover letter to careers@amphire.com. In your cover letter, please indicate which position you seek and why you believe you qualify for this position. Amphire does not accept resumes for non-posted positions or resumes submitted via mail, in person or fax.

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